RRL respects the privacy of individuals who visit the Site. RRL wants you to understand the terms and conditions surrounding our collection and use of your information through the Site.
In general, you can visit our Site on the Internet without telling us who you are or giving us your personal information. There are times when we may need personal information from you, for instance: when you order merchandise from our online store or provide feedback to us. As to all of the information described below, RRL will not give, sell, rent or exchange the information with anyone else without your prior consent except as compelled by law (see below). When we collect information from you, you may tell us that you do not want it used for further marketing contact and we will respect your wishes. You may also turn off cookies in your browser. For more information on what a “cookie” is and how it works, please see below.
We reserve the right to change this Policy at any time. Such changes, modifications, additions, or deletions shall be effective immediately upon notice thereof, which may be given by posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically, and to be aware of any modifications. Your continued use of the Site after any such modifications will constitute your: (a) acknowledgment of any modified Policy; and (b) agreement to abide and be bound by any modified Policy.
1. Types of Information Collected
In order to better provide you with our numerous services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Site.
Personally Identifiable Information (“PII”): This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this website, such as ordering merchandise from our online store, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. We may ask, however, that you provide us with your personal information, such as your first and last name, e-mail address, credit card information and/or other personally identifying information. We may also collect information from you at other points on our Site that state that such information is being collected. However, this policy is subject to change without notice and we encourage you to periodically check our Policy statement.
We only use your PII to provide our online services to you. We DO NOTshare your PII with anyone else. We may use PII to deliver information to you and to contact you regarding administrative notices. We may also use PII to resolve disputes, troubleshoot problems, and enforce our agreements with you.
Non-Personally Identifiable Information (“Non-PII”): This refers to information that does not by itself identify a specific individual. We may gather certain general information about you based upon where and how you visit our Site in several ways. This information may be compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and/or your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web (“Web”). An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
We will use Non-PII to enhance the smooth operation of our Site, improve our marketing and promotional efforts, statistically analyze our Site’s use, improve our service offerings, and customize our Site’s content, layout, and services. We DO NOT share your Non-PII with anyone.
2. Online Services
When you purchase merchandise from RRL’s online store, we collect your name, email address, city, state, and postal code, and other information necessary to provide our services. At this time it may be possible to opt-in for e-mail announcements or alerts. We may use your email address to send you these announcements or alerts on RRL’s online services. This helps us keep you informed of our online services and better serve you. You will not receive any electronic or other correspondence from third parties.
3. Compelled Disclosure
If we are required by law to disclose the PII that you have submitted, we will attempt to provide you with notice (unless we are prohibited) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address, or by postal mail if you have entered a postal address. We will independently object to overly broad requests for access to information about users of our Site. If you do not challenge the disclosure request, we may be legally required to turn over your PII to law enforcement agencies or a court of competent jurisdiction.
4. Updating and Correcting Information
We believe you should have the ability to access and edit the PII that you have provided to us. You may change any of your PII in your account by writing us at:
Please include your name, address, and/or e-mail address when you contact us.
We encourage you to promptly update your PII if it ever changes. You may ask to have the information on your account deleted or removed. While we will comply to the best of our ability, it may be impossible to completely delete your information without some residual information remaining because of backups.
5. Security of Information
At our Site, you can be assured that your PII is secure, consistent with current industry standards. The importance of security for all PII associated with our users is of utmost concern to us. We use a variety of security technologies and procedures to help protect your PII from unauthorized access, use, or disclosure. For example, we store the PII you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) 256-bit encryption protocol, which prevents unauthorized parties from viewing such information when it is transmitted.
In order to most efficiently serve you, credit card transactions are directly handled by established third-party banking and processing agents who receive the information needed to verify and authorize your credit card or other payment information. RRL does not currently receive any of your credit card information, however, this policy is subject to change.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we conscientiously strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations of the Internet that are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed; and (c) it is possible that any such information and data may be viewed or tampered with while in transit by a third party.